Frequently Asked Questions
Everything you need to know about shopping at Bluzki.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply use the prepaid return label included in your package and ensure the tags are still attached.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Bluzki garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific instructions are located on each item's care label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.